Helping you get to the heart of the problem

In business, deciding exactly what you need to do, where you need to go and how you’re going to get there is never an easy matter. It takes time, it requires creativity, and it needs consensus and commitment.

Often, the most effective way forward is for an organisation to hold an internal strategy or brain-storming session to devise future goals, solve problems, or find new ways of improving performance.

We can help by ‘managing’ the meeting (or series of meetings), ensuring that participants get to the heart of the matter and new ideas are generated and fully considered. Our non-partisan input can make a huge difference in terms of establishing objectives, keeping matters on track and preventing stagnation or dispute.

Finding the solutions that are right for you

We can also help by introducing you to some of the processes from our BIG Question toolkit. For example,

• applying the 80/20 principle cuts through the confusion to identify what really matters in each situation.
  
  
• working through some BIG Questions helps ensure you are addressing the right issues
  
  
• applying our three perspectives – idealist, pragmatist, explorer –assists you in finding a mutually acceptable and effective way forward.

Facilitation can also help focus groups, customer care and quality circles. In fact, any situation where subjectivity and personal agendas are starting to subvert the group’s aims and outputs.